On-hold messages, that callers listen to.

Hold messages, greetings and announcements for your phone system, written for callers and updated when things change.

Who it is for.

Small and medium businesses
A professional greeting without a studio.
Multi-site companies
Messages for each branch.
Contact centres
Hold information that reduces repeat calls.

What we produce.

Greetings
A welcome that sounds like your brand.
On-hold messages
Information, offers and reassurance.
Out-of-hours messages
Opening hours and urgent contacts.
Seasonal updates
Short messages changed through the year.

Information a caller can act on.

As first written

Your call is important to us. Please continue to hold.

As written for the ear

We are helping other callers. Opening hours are on our website.

Illustrative example written for this page, not client work. Callers wait better when the message tells them something useful.

How a project runs.

  1. Send what you have

    The message texts, opening hours and the languages.

  2. Cast and adapt

    We write short messages for the ear and agree names, numbers and times.

  3. Voice and review

    One voice across all messages, then native review.

  4. Delivery

    Files named per message and ready for your phone system.

Languages and accents.

Callers expect the accent of their market, and each greeting is produced in the languages you receive calls in. Every language and accent is on the languages page.

Questions before you start.

Can you change a message quickly?

Yes. Send the new text and we produce it with the same voice.

Which file formats do you provide?

We deliver the formats your phone platform needs. Tell us the platform when you request a quote.

How long should a message be?

Short. We advise on length when we see your use.

Tell us about your project.

Tell us your content, languages and timing on one short page. A producer replies.

Request a quote

Request a quote