Phone system voice, in every language.
Prompts for IVR menus, greetings and hold messages in several languages. Licensed AI voices, directed by a producer, with each prompt checked by a native speaker.
Who it is for.
- Contact-centre and customer-service teams
- Menus and messages that callers understand the first time, in the languages they speak.
- Telecom and utilities
- Many prompts, several markets and frequent changes to menus and opening hours.
- IT and platform teams
- Prompt sets named and delivered for the phone platform you already run.
Prompts we voice.
- Greetings and menus
- Welcome messages and options, with the choice said before the key.
- Error and fallback prompts
- The messages callers hear when something goes wrong, kept short and calm.
- Hold messages and announcements
- Wait information, opening hours and service notices that change often.
- Language selection and routing
- A first prompt that lets callers choose their language in that language.
A menu written for the ear.
Prompt as written in the flow chart
For sales press one, for support press two, for billing press three, to hear these options again press nine.
Prompt as written for callers
Please choose: sales, support, or billing. To hear that again, say repeat.
From prompt list to phone platform.
Send the prompt list
The call flow or the prompt texts, with an ID for each prompt, and the languages you need.
Write for the ear
Short sentences, the option before the key, numbers and times said the way callers say them. We adapt the text for each language.
Voice and review
One voice per language across the whole set, then a native speaker checks every prompt in context.
Files named by prompt
Each file arrives named with its prompt ID, so loading the set into your platform is a drag and drop.
Languages and accents for your callers.
Callers expect the accent of their own market, so a menu for Mexico and one for Spain are different prompts. Every language and accent is on the languages page.
Questions before you start.
Can you update a single prompt when opening hours change?
Yes. The voice and direction are kept, so a changed prompt is produced again and sounds like the rest of the set.
Do you use the same voice in every language?
Callers hear a voice native to their language. We keep the same tone and style across languages rather than the same speaker.
Can you voice prompts that include names, numbers and times?
Yes. We agree how names, digits, dates and times are said, and a native speaker checks them. Where a prompt joins recorded parts, we check the joins too.
Do you build the IVR itself?
No. We produce the voice prompts. Your team or your platform provider builds and runs the call flow.
Related
- AI voiceoverAI voice over service run for you: casting, script adaptation, direction and native review, delivered as publish-ready audio in the languages you need.
- LocalisationAI voice localisation: one voice adapted for each market, scripts rewritten rather than translated word for word, and a native speaker checking every line.
- IVR prompt script guideHow to write IVR prompts callers understand: menu order, short sentences, numbers and times, error messages and multilingual greetings, with examples.
- LanguagesAI voice over in every major language and accent, each directed by a producer and reviewed by a native speaker before delivery. Pick yours for its accents.
Tell us about your phone system.
Tell us your content, languages and timing on one short page. A producer replies.